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Stop wasting your time: use this simple 4-step process to boost the speed and quality of your decision-making

As you know, a simple, effective decision-making process enables you to solve problems, avoid expensive mistakes, and seize opportunities that grow your business. Here are the four most critical steps in the process. Think FD3: Frame, Define, Develop, Determine. 1. Frame your decision statement with an action verb, object, and so that. Clarity on what you are deciding and […]

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Leading Well: 5 Action Steps that Inspire People to Contribute their Best

The United States Army says that leadership is “the process of influencing people by providing purpose, direction, and motivation to accomplish the mission and improving the organization.” A cringe-worthy business leadership definition is “the capacity of a company’s management to set and achieve challenging goals, take fast and decisive action when needed, outperform the competition, and inspire others to perform […]

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Chickenshit behavior

Historian and WWII veteran Paul Fussell has the best definition I’ve seen: “Chickenshit refers to behavior that makes military life worse than it need be: petty harassment of the weak by the strong; open scrimmage for power and authority and prestige; sadism thinly disguised as necessary discipline; a constant ‘paying off of old scores’; and insistence on […]

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Avoid Woke-Faux-Ness with these 3 action steps

Woke-Faux-Ness is the tendency of leaders to spill ink about social justice, fairness, and respect but avoid putting these values into practice. Freelance writer Arwa Mahdawi inspired me with her recent article on “woke-washing.” The say-do gap can create cynicism and internal conflict, which heightens employee disengagement, presenteeism, and turnover. These silent revenue killers are among the highest […]

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4 Ways to stop unconscious bullying from damaging your team

The Leadership Podcast, co-hosted by Jan Rutherford and Jim Vaselopulos, is my go-to resource for leadership discussions. They’ve got extraordinary episodes with some of the world’s most respected leaders. I was gratified when they asked me to discuss ways that leaders can deal with workplace bullying and help their subordinates be the best versions of […]

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Here’s what I learned about authenticity and service from being bullied and assaulted

I was burning out being whom I thought everyone expected me to be. I tried to copy other leaders whom I respected because I did not believe that being me was good enough. The inauthenticity affected my relationships and my peace of mind. At work, I was good at being what I thought others wanted […]

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Good reads for business leaders on race in America

  Here’s what I’m reading about race in America. Peniel E. Joseph, The Sword and the Shield: The Revolutionary Lives of Malcolm X and Martin Luther King Jr. Eddie S. Glaude Jr., Begin Again: James Baldwin’s America and Its Urgent Lessons for Our Own The Economist, Tackling racism: The new ideology of race and what is wrong with it. […]

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Focus: 4 action steps to regaining command of your time, talent, and energy

If you want to nail your next 100 days, you need to focus. Get command of your time, talent, and energy, so that you have predictable times every week to work ON your business. You can get so carried away meeting everyone else’s demands that you allow your priorities to gather dust. You spend your time […]