Do you have Gen Z employees (most of your twenty-somethings) whose mental health is fragile? They want feedback but only the positive kind; they’re frequently taking mental health sick days and have difficulty recovering from setbacks. The result is lower productivity, increased workplace drama, and more stress for everyone else. I hear leaders complaining about […]
What would happen if all your employees were engaged and committed to your company’s success? What would change if two-thirds or more of your employees were committed to your company’s success? Many leaders rely on a few all-stars, hoping the rest can pull some of the load. According to Gallup, barely one out of every […]
Psychological confidence arises when people are willing to speak up without fear of retribution; they do so respectfully and are confident they’ll be heard. I prefer this term over psychological safety because safety-ism has created an expectation that employees should be free from accountability. Psychological confidence is about the courage to speak up and listen […]
I use a pre-event survey before delivering a keynote or off-site, and “strengthening accountability” is always at the top of issues on leaders’ minds. Leaders recognize the value of accountability, which means being answerable for meeting standards. Employees willing to acknowledge and own their mistakes or shortcomings are most likely to learn from them and […]
American students’ celebration of Hamas’s massacre of Israeli civilians shows that elite education is losing its soul. Why it matters: employees who cannot grasp the three basics of character formation: think critically, conduct basic moral reasoning, and maintain an open mind, will stifle innovation, cut ethical corners, and undermine your culture. Trusting relationships are the […]
If you have good employees who perform inconsistently, I’ve got a way for you to boost individual and team performance with one simple change. Most business owners I know are relentlessly positive people. Natural optimists who believe they can succeed and are willing to try new things to grow their business and bring out their […]
Have you considered how AI will affect relationships in your workplace? If not, it’s time to get ahead of the curve. Information technology provides massive benefits to society and your business, but its misuse has damaged relationships and created a trust crisis. Is that person really working all of those hours? Is that “Hey Chris” […]
Getting people to find common ground seems more challenging these days, given 24-hour cable news, social media outrage, and polarization. These challenges can also enter the workplace, creating obstacles to buy-in, innovation, and change. If you are experiencing similar frustrations getting people on board with new ideas, the recent U.S. House of Representatives drama can […]
Does your company struggle with accountability? If so, the U.S. Senate’s recent dress code drama will help you understand the struggle and take corrective action. If you are like most people, you prefer to avoid confrontation, but you’ll do it if necessary. This preference accounts for why many leaders wait to confront deviations from standards […]
Joan (not her real name), a gifted leadership coach, was at her wit’s end. Her firm emphasized cold-calling to get people to buy leadership training programs. She was extremely uncomfortable. The awkward and frustrating conversations never led to a sale and often damaged existing relationships. She wasn’t making any money. CEO coaching and consulting are […]
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