Gratitude in leadership is less of a feel-good idea, and more do-good practice of putting your intentions into action. The good news is that you don’t have to spend hours journaling, sitting in the lotus position, or manufacturing empty praise. Instead, focus on the 3 A’s of gratitude. The 3 A’s of Gratitude in Leadership […]
CEOs, wanting to appear decisive, damage psychological safety by speaking too quickly. Shut your mouth if you want people to speak their minds. CEOs, wanting to appear decisive, damage psychological safety by speaking too quickly. Why It Matters People must believe they’ll be heard and treated respectfully before they disagree with you or a colleague, […]
The people you fire become ambassadors or detractors, and everyone in your organization is watching. The economy is heading toward recession, and companies participating in the post-COVID hiring frenzy are laying people off. Ferocious firing has replaced quiet quitting. How to fire employees well You will also fire employees, whether by economic necessity or common […]
The best leaders invest time The best leaders that I have studied create implicit understanding with their new subordinates. Relying on implicit understanding can damage your organization. Leaders need to take the time to invest in their new subordinates. It’s as if they can read each other’s minds, anticipate their responses, and be on the […]
The best leaders create an environment in which people feel the confidence to speak their minds about problems and issues.
Psychological safety is not as easy as telling people to let it rip.
Southwest reportedly uses 1990s technology to manage its crews, ground support, and aircraft. Whereas other airlines used profits and COVID subsidies to invest in better infrastructure and workforce improvements, Southwest, which used to be known for its employee-friendly and customer-centric culture, shelled out dividends to investors. When last week’s predictable winter storm hit, Southwest was alone among other […]
Ukraine’s President Volodymyr Zelensky, the anti-Davos man, shows that respected leaders bring people together for the common good. In his characteristic green t-shirt and boots, Zelensky told the U.S. Congress that support for Ukraine is an investment in the future, not charity. He comes across as authentic, confident, and self-aware: an underestimated former comedian who […]
Here’s my 2022 scorecard…… Wishing you and your loved ones a happy holiday and a prosperous 2023!
Leadership: Leaders play favorites, and for many good reasons.
You bring people into your circle that you trust and who provide unique value and exclude others who lack those qualities. Any sensible leader follows this practice.
Cui Bono — Who Benefits? Asking “who benefits” is the best way to understand what appears to be strange behavior, which becomes your key to addressing resistance to innovation and change. Those responsible for specific actions are most likely to gain from them. China’s waning zero-COVID policy is a classic example. Overwhelming scientific evidence suggests that high-quality […]
